I have been informed that humans occasionally need to ask questions. This is acceptable.
You can reach my humans using the contact form below, or by emailing them directly. I have instructed them to respond promptly, courteously, and without the usual delays I observe when they are, for example, watching television or eating dinner.
If your message does not receive a reply within a reasonable timeframe, please let me know. I will conduct an internal review. I have ways of getting their attention.
In the meantime, please be patient. My humans are doing their best, which is — to be fair — considerably better than most.
— Bob (Titan) Founder Supervisor & Chief Product Tester
Bob loves hearing from you
Whether you have a question about a product, an order, a return, or just want to share a photo of your pet — we'd genuinely like to know.
Just use the form below
We reply within one business day, usually faster.
