Privacy Policy
Last updated: May 29, 2026
CompanionNest (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.
Information We Collect
When you visit our website or place an order, we may collect:
- Information you provide directly: name, email address, shipping and billing address, phone number, payment information (processed securely by our payment provider — we do not store full credit card numbers).
- Information collected automatically: IP address, browser type, device information, pages visited, time spent on pages, and how you arrived at our site. This is collected via cookies and similar tracking technologies.
- Marketing preferences: if you sign up for our newsletter, we’ll collect your email address and any preferences you share.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and customer service
- Send order confirmations, shipping notifications, and customer service communications
- Send marketing emails (only if you opt in — you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Detect and prevent fraud
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We share your information only with:
- Service providers who help us operate our business (payment processors, shipping carriers, email service providers, hosting providers). These parties only receive the information they need to perform their services.
- Legal authorities when required by law or to protect our legal rights.
Cookies
Our site uses cookies to remember your preferences, keep items in your shopping cart, analyze traffic, and (if you opt in) personalize marketing. You can disable cookies through your browser settings, but parts of our site may not function correctly without them.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Request that we correct or delete your personal information
- Opt out of marketing communications
- Opt out of the sale of your personal information (we don’t sell it, but you have the right to confirm this)
To exercise any of these rights, email us at [callbob@companionnest.store].
Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. We encourage you to review this page periodically.
Contact Us
Questions about this policy? Email us at [callbob@companionnest.store].